This document constitutes the Privacy Policy that ESI Ski School (hereinafter referred to as "ESI Ski School", or "the Company", or "We") undertakes to respect in the context of the processing of personal data that it carries out on the data collected through this website, which are described in the article "The processing of personal data which is the subject of this Privacy Policy".
By checking the box provided for this purpose on the contact form of this website, the users of this website (hereinafter referred to as "You" or "Users") agree to the processing of their personal data collected through this website as described in this Privacy Policy.
For the purposes of this Privacy Policy, the concepts of processing, recipient and personal data are understood within the meaning of Regulation No. 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
THE PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA COLLECTED ON THIS WEBSITE
ESI Ski School, a limited liability company registered in the Annecy Trade and Companies Register under the number SIREN 824 041 917, whose head office is located at 6 rue Leon Rey Grange, Meythet 74960 Annecy, is responsible for the processing of personal data covered by this Privacy Policy.
LEGAL FRAMEWORK
With this Privacy Policy, ESI Ski School informs users of the conditions under which personal data concerning them, which may have been collected by ESI Ski School through this website, is processed.
ESI Ski School undertakes to carry out all of the processing, which is the subject of the present Privacy Policy, in compliance with the provisions of
Law n°78-17 of January 6, 1978, relating to information technology, files and freedoms (hereinafter referred to as the "information technology and freedoms law")
And the Regulation n°2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR" or "General Data Protection Regulation").
PROCESSING OF PERSONAL DATA COVERED BY THIS PRIVACY POLICY
In the course of its activities, ESI Ski School is required to process personal data. Some of these data may concern you. The present Privacy Policy governs exclusively the processing of personal data concerning you and which have been collected through this website, which are listed below:
Collection of data through a contact form on this website;
Collection of data through a recruitment form on this website;
Use of an e-mail service to contact You and receive your requests sent through the contact form on the ESI Ski School website;
Maintaining a file of prospects and clients in a commercial relationship management software;
Formulation of commercial proposals;
Contractualization of ESI Ski School's commercial relations with third parties;
Verification of the identity of a person requesting ESI Ski School to exercise one or more of his rights regarding his personal data.
Each of these treatments is the subject of a sub-paragraph within the present Privacy Policy. Each of these sub-paragraphs aims to inform You of the conditions under which We process the data You provide to Us.
Collection of data through a contact form on this website
The purposes for which We implement the collection of data through a contact form on this website.
We collect the data that You provide to Us by submitting a request through our contact form to:
Performs prospecting related operations, which are:
The management of technical prospecting operations (which includes technical operations such as normalization, enrichment and deduplication);
The selection of persons to carry out loyalty actions, which will not lead to the establishment of profiles likely to reveal sensitive data;
The realization of solicitation operations;
The elaboration of commercial statistics;
The updating of prospecting files by ESI Ski School;
The management of unpaid bills and disputes, insofar as it does not concern infractions and/or does not lead to your exclusion from a right, a service or a contract;
The management of notices concerning our products and services;
To organize meetings and demonstrations of the services and products offered by ESI Ski School.
To carry out, in the event that You contract with ESI Ski School, operations relating to the management of customers, which concern :
Contracts ;
Orders;
Deliveries ;
Invoices;
Accounting, and in particular the management of customer accounts;
Customer relationship management such as satisfaction surveys, complaints management and after-sales service;
To manage any requests you may make to Us relating to the exercise of individual rights, as set out in the GDPR, namely:
The right of access ;
The right to rectification;
The right to object;
The right to portability;
The right to erasure;
The right to limitation;
the right to be notified by our services in the event that we are the victim of a data breach that is personal to you.
Data that is personal to you and that we process in the context of the collection of data through a contact form on this website.
Within the framework of the collection of data by the means of a form of contact on the present site, we ask you to inform obligatorily:
Your name ;
Your first name;
The company, association or public authority on behalf of which you are contacting us;
Your e-mail address;
Your telephone number.
If You do not provide Us with this information, You will not be able to submit a request to Us through the said contact form. We collect this information because it is the minimum information necessary for Us to contact You in order to accomplish the purposes described in the previous sub-subparagraph.
The contact form allows you to send a message along with your request to contact us. The form field provided for this purpose is optional, but we recommend that you explain your approach and the purpose of your request.
You must also agree to the terms and conditions of this Privacy Policy in order to submit your request through this form. If you do not agree, your request will not be transmitted to Us.
You may withdraw your consent by following the instructions in the "Withdrawing Consent" section of this Privacy Policy.
The recipients of the personal data we process in the context of the collection of data through a contact form on this website.
The information that we process in the context of collecting data through a contact form on this website is transmitted to the following recipients
The persons in charge of the management and direction of ESI Ski School;
The persons in charge of the commercial development of ESI Ski School;
The persons in charge of the management of the ESI Ski School website and of the communication on social networks;
The simplified joint stock company OVH (hereinafter "OVH"), whose registered office is located at 2 rue Kellermann in Roubaix (FRANCE);
Public bodies and authorities, as well as public officers and judicial auxiliaries, strictly within the framework of legal proceedings requiring ESI Ski School to provide such data.
As ESI Ski School is responsible for this processing, we have chosen OVH as our subcontractor. OVH is only the host of the servers on which We deploy the present website.
OVH does not access the personal data that you communicate to us, except with our prior authorization, within the framework of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you in advance.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
The duration of conservation of personal data collected through a contact form on this website.
The length of time we keep the personal data concerning You that You have transmitted to us by means of a contact form on the present website, varies according to whether You, or the organization for which You have contacted us, have the status of a client or prospect with respect to ESI Ski School.
In the context of the processing consisting in the collection of data through a contact form on the present website, ESI Ski School keeps the data on a secure messaging service provided by OVH.
Thus, ESI Ski School keeps :
Personal data concerning persons who have submitted a request through a contact form on the present site, or third parties whose contact information has been legally communicated to ESI Ski School by said persons, on behalf of an organization that has or has had a commercial relationship with ESI Ski School for less than three years:
In current archives: throughout the commercial relationship and for three years after the end of it;
In intermediate archives: for seven years from the end of the period of conservation in current archives.
Personal data concerning persons who have submitted a request through a contact form on the present website : these data are on behalf of the organization for which ESI Ski School has been contacted through a form on the present website, and with whom ESI Ski School has not had a commercial relationship for at least three years:
In current archives: for three years from the last active contact from the organization on behalf of which the individual acted;
For intermediate records: for two years from the end of the current record retention period.
The current storage periods may be interrupted in the event of the exercise of the rights provided for in this Privacy Policy or in the event of the withdrawal of consent to the processing operations concerned.
Collection of data through a recruitment form on this website
The purposes for which We collect data through a recruitment form on this website.
We collect the data that You provide to Us by submitting a request through our recruitment form to:
Carry out operations relating to the search for new employees.
The personal data that we process in the context of collecting data through a recruitment form on this website.
When collecting data through a recruitment form on this website, we ask you to provide the following information
Your name ;
Your first name ;
Your e-mail address;
Your telephone number;
Your curriculum vitae.
If You do not provide Us with this information, You will not be able to submit a solicitation to Us through this recruitment form. We collect this information because it is the minimum information necessary for Us to contact You in order to fulfill the purposes described in the previous sub-subparagraph.
The recruitment form allows you to add a message to your contact request. The form field provided for this purpose is optional, but we recommend that you explain your approach and the purpose of your request.
You must also agree to the terms and conditions of this Privacy Policy in order to submit your request through this form. If you do not agree, your request will not be transmitted to Us.
You may withdraw your consent by following the instructions in the "Withdrawing Consent" section of this Privacy Policy.
The recipients of the personal data we process in the context of the collection of data through a contact form on this website.
The information that we process in the context of collecting data through a contact form on this website is transmitted to the following recipients
The persons in charge of the management and direction of ESI Ski School;
The simplified joint stock company OVH (hereafter "OVH"), whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).
As ESI Ski School is responsible for this processing, we have chosen OVH as our subcontractor. OVH is only the host of the servers on which We deploy the present website.
OVH does not access the personal data that you communicate to us, except with our prior authorization, within the framework of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you beforehand.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
The period of conservation of personal data collected through a recruitment form on this website.
The period of conservation of personal data concerning You that You have transmitted to us by means of a recruitment form on the present website.
In the context of the processing consisting in the collection of data through a recruitment form on the present website, ESI Ski School keeps the data on a secure messaging service provided by OVH.
Personal data concerning persons who have submitted a request through a recruitment form on this site:
In the event of a negative outcome to an application, We may ask you to retain your personal data for possible new positions that may correspond to your application, in case of refusal on your part, your data will be expressly deleted.
In the event of a successful application, We may retain your personal data for the duration of your employment with the company.
Use of an e-mail service to contact you and receive your requests sent through the contact form on the ESI Ski School website
When your request through a contact form is valid, it is sent to us on an e-mail box.
The purposes for which we implement this treatment.
These are the same purposes as those indicated for the collection of data through a contact form on this site, namely:
To carry out operations related to prospecting, which are:
The management of technical canvassing operations (which includes technical operations such as normalization, enrichment and deduplication);
The selection of persons to carry out loyalty actions, which will not lead to the establishment of profiles likely to reveal sensitive data;
The realization of solicitation operations;
The elaboration of commercial statistics;
The updating of prospecting files by ESI Ski School;
The management of unpaid bills and disputes, insofar as it does not concern infractions and/or does not lead to your exclusion from a right, a service or a contract;
The management of notices concerning our products and services;
To organize meetings and demonstrations of the services and products offered by ESI Ski School.
To carry out, in the event that You contract with ESI Ski School, operations relating to the management of customers, which concern :
Contracts ;
Orders;
Deliveries ;
Invoices;
Accounting, and in particular the management of customer accounts;
Customer relationship management, such as satisfaction surveys, complaints management and after-sales service.
As part of the management of requests relating to the exercise of individual rights with regard to the protection of personal data, we may need to handle the data collected through the said contact form to manage any requests you send to Us relating to the exercise of individual rights, as set out in the RGPD, namely:
The right of access ;
The right to rectification;
The right to object;
The right to portability;
The right to erasure;
The right to limitation;
The right to be notified by our services in the event that we are the victim of a data breach that is personal to you.
The data that is personal to you and that we process in the context of the use of this e-mail service.
In exchanging e-mails with you, we reuse the information you have sent us through your request via the contact form on this website.
This includes:
Your name ;
Your first name;
The company, association or public authority on behalf of which you are contacting us;
Your e-mail address;
Your telephone number.
Apart from the title of the position that You hold within the organisation on behalf of which You have contacted Us, We do not use or collect any other personal data concerning You in the context of our exchanges by e-mail.
If You provide Us with personal data concerning a third party, You agree to request their consent beforehand. ESI Ski School will then provide them, by e-mail, with the information due to them, in accordance with the requirements of article 14 of the RGPD.
The recipients of the personal data that we process in the context of the use of this e-mail service.
The information that we process when using an e-mail service to contact you and receive your requests sent through the contact form on this website is transmitted to the following recipients:
The persons in charge of the management and direction of ESI Ski School;
The persons in charge of the commercial development of ESI Ski School;
The persons in charge of the management of the ESI Ski School website and of the communication on social networks;
The simplified joint stock company OVH (hereinafter "OVH"), whose registered office is located at 2 rue Kellermann in Roubaix (FRANCE);
Public bodies and authorities, as well as public officers and judicial auxiliaries, strictly within the framework of legal proceedings requiring ESI Ski School to provide such data;
You and/or the organization on behalf of which you have contacted ESI Ski School by means of the form on the website.
As ESI Ski School is responsible for this processing, we have chosen OVH as our subcontractor. OVH is only the host of the servers on which We store the e-mails received and sent within the framework of our activities.
OVH does not access the personal data that you communicate to us, except with our prior authorization, in the context of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you beforehand.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
The duration of conservation of the data processed within the framework of the use of this service of electronic mail.
Within the framework of the use of this electronic mail service, the duration of the conservation of personal data concerning you and third parties, also acting for your organization and whose contact information you have legally communicated to us, and which appear in this file, varies according to whether you, the said third party or the organization for which you have contacted us, have the status of client or prospect with respect to ESI Ecole de ski .
In the context of the processing consisting of the collection of data through a contact form on the present site, ESI Ski School keeps :
Personal data concerning persons who have submitted a request through a contact form on the present site, or third parties whose contact information has been legally communicated to ESI Ski School by the said persons, on behalf of an organization that maintains, or has maintained for less than three years, a commercial relationship with ESI Ski School:
In current archives: throughout the commercial relationship and for three years after the end of it;
In intermediate archives: for seven years from the end of the period of conservation in current archives.
Personal data concerning persons who have submitted a request through a contact form on the present website : these data are on behalf of the organization for which ESI Ski School has been contacted through a form on the present website, and with whom ESI Ski School has not had a commercial relationship for at least three years:
In current archives: for three years from the last active contact by the organization on whose behalf the individual acted;
In intermediate archives: for two years from the end of the current archive retention period.
The current storage periods may be interrupted in the event of the exercise of the rights provided for in this Privacy Policy or in the event of the withdrawal of consent to the processing of the data concerned.
Maintenance of a file of prospects and customers in a commercial relationship management software
We carry out a follow-up of the exchanges and the relations which we maintain with You. This follow-up is materialized by the holding of a file listing information concerning You and which comes from the information that You provided Us either by the means of a contact form on the present Internet site, or within the framework of telephone exchanges or by electronic mail.
The purposes for which We implement the maintenance of this file containing data relating to the prospects and customers.
We hold this file of prospects and customers in a software of management of the commercial relations for :
To carry out operations relating to the prospection, which are:
The management of technical prospecting operations (which includes technical operations such as normalization, enrichment and deduplication);
The selection of persons to carry out loyalty actions, which will not lead to the establishment of profiles likely to reveal sensitive data;
The realization of solicitation operations;
The elaboration of commercial statistics;
The updating of prospecting files by ESI Ski School;
The management of unpaid bills and disputes, insofar as it does not concern infractions and/or does not lead to your exclusion from a right, a service or a contract;
The management of notices concerning our products and services;
To organize meetings and demonstrations of the services and products offered by ESI Ski School.
To carry out, in the event that You contract with ESI Ski School, operations relating to the management of customers, which concern :
Contracts ;
Orders;
Deliveries ;
Invoices;
Accounting, and in particular the management of customer accounts;
Customer relationship management, such as satisfaction surveys, complaints management and after-sales service;
As part of the management of requests relating to the exercise of individual rights with regard to the protection of personal data, we may have to handle these prospective customers and clients data to manage any requests that You send to Us and which are related to the exercise of individual rights, as they appear within the RGPD, namely:
The right of access ;
The right to rectification;
The right to object;
The right to portability;
The right to erasure;
The right to limitation;
The right to be notified by our services in the event that we are the victim of a data breach that is personal to you.
The personal data that we process within the framework of the maintenance of this file of data relating to prospects and customers.
The only personal data that may concern You and that are brought to appear in this file are the following:
Your name ;
Your first name;
The company, association or public authority on behalf of which you are contacting us;
Your e-mail address;
Your telephone number;
The title of your position within the organization on behalf of which you are contacting us.
Data of a personal nature concerning a third party whose contact details You may have communicated to Us, after prior agreement from the latter, may also be included in this file. The data concerning the aforementioned third party are of the same type as those concerning You and which can appear in our file.
The recipients of the personal data that we process within the framework of the maintenance of this file of data relating to prospects and customers.
This file can be consulted and edited by
The persons in charge of the management and direction of ESI Ski School;
The persons in charge of the commercial development of ESI Ski School.
No other person can have access to these documents within ESI Ski School.
We host our documents on secure computers and on our secure server in our alarm protected premises.
ESI Ski School may be required to provide access to this file to public bodies and authorities, as well as public officers and judicial auxiliaries, strictly within the framework of legal proceedings requiring ESI Ski School to provide such data.
OVH does not access the personal data that You communicate to Us, except with our prior authorization, within the framework of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you beforehand.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
The duration of conservation of the personal data appearing in this file of data relating to customers and prospects.
Within the framework of this file, the length of time for which personal data concerning you and third parties acting on behalf of your organization and whose contact information you have legally communicated to us are kept in this file varies according to whether you, the said third party or the organization for which you have contacted us, have the status of a client or prospect vis-à-vis ESI Ski School.
Within the framework of the processing consisting in the collection of data by means of a contact form on the present site, ESI Ski School keeps :
Personal data concerning persons who have submitted a request through a contact form on the present site, or third parties whose contact information has been legally communicated to ESI Ski School by said persons, on behalf of an organization that maintains, or has maintained for less than three years, a commercial relationship with ESI Ski School:
In current archives: throughout the commercial relationship and for three years from the end of it, knowing that this period is renewed for each active contact from You, the third parties whose details You have legally communicated to Us or the organization on behalf of which You have requested Us;
In intermediate archives: these data are not kept.
Personal data concerning You, or the organization's contact person, on behalf of whom You contacted Us through a form on this website, and with whom ESI Ski School has not had a commercial relationship for at least three years:
In current archives: for three years from the last active contact from the organization on behalf of which the individual acted;
In intermediate archives: these data are not kept.
The time limits for storage in current archives may be interrupted in the event of the exercise of rights, as provided for in this Privacy Policy, or in the event of the withdrawal of consent to the processing of the data in question.
Formulation of commercial proposals
We formulate commercial proposals when Users and ESI Ski School enter into negotiations following the various exchanges resulting from the processing of Personal Data previously mentioned in the present Privacy Policy.
The purposes for which We implement the formulation of commercial proposals.
We formulate commercial proposals in the framework of our activity, which can lead us to implement this treatment for :
To carry out operations related to the prospection, which are:
The realization of operations of solicitations;
The elaboration of commercial statistics;
The updating of prospecting files by ESI Ski School;
The management of unpaid bills and disputes, insofar as it does not concern infractions and/or does not lead to your exclusion from a right, a service or a contract;
The management of notices concerning our products and services;
Issuing a commercial offer to a specific person other than ESI Ski School;
The organization of meetings and demonstrations of services and products offered by ESI Ski School.
To carry out, in the event that You contract with ESI Ski School, operations relating to the management of customers, which concern :
Contracts ;
Orders;
Deliveries ;
Invoices;
Accounting, and in particular the management of customer accounts;
Customer relationship management, such as satisfaction surveys, complaints management and after-sales service;
Within the framework of the formulation of commercial proposals, the duration of conservation of personal data, which concerns You, as well as third parties, also acting for your organization and whose coordinates You have legally communicated to us, and which appear in one of the aforementioned proposals, vary according to whether You, the aforementioned third party or the organization for which You contacted us, have a status of customer or prospect with respect to ESI Ski School.
In the context of the treatment consisting in the collection of data by means of a contact form on the present site, ESI Ski School keeps :
Commercial proposals that have not been accepted by You, or by the organization on behalf of which You have contacted Us by means of a form on the present website, and with whom ESI Ski School maintains, or has maintained for less than three years, a commercial relationship:
In current archives: throughout the commercial relationship and for three years from the end of it;
In intermediate archives: for seven years from the end of the period of conservation in current archives.
Commercial proposals that have not been accepted by You, or by the organization on whose behalf You contacted Us by means of a form on the present website, and with whom ESI Ski School has not had a commercial relationship for at least three years:
In current archives: for three years from the last active contact from the organization on behalf of which said individual acted;
For intermediate records: for two years from the end of the current record retention period.
The current storage periods may be interrupted in the event of the exercise of the rights provided for in this Privacy Policy or in the event of the withdrawal of consent to the processing of the data concerned.
Contractualization of ESI Ski School's commercial relations with third parties
Following the acceptance of one of our commercial proposals, it is possible that in the context of the management of the relationship with its clients, ESI Ski School and the latter choose to reiterate the formalization of their agreement by the conclusion of a contract. These contracts include the information contained in the commercial proposals and may therefore sometimes mention certain information relating to the persons working on behalf of ESI Ski School's co-contractor.
The purposes for which we implement the contractualization of commercial relations.
The contracts drawn up, and therefore the personal data they contain, may be handled for the following purposes
To carry out the operations relating to the management of the customers, which concern:
Contracts;
Deliveries;
Invoices;
Accounting, and in particular the management of customer accounts;
The follow-up of the customer relationship such as the realization of satisfaction surveys, the management of the complaints and the after-sales service;
As part of the management of requests relating to the exercise of individual rights with regard to the protection of personal data, we may need to handle these contracts to manage any requests you send to Us relating to the exercise of individual rights, as set out in the RGPD, namely:
The right of access ;
The right to rectification;
The right to object;
The right to portability;
The right to erasure;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that would be of a personal nature with respect to You.
The personal data that we may need to include in a contract.
Since ESI Ski School offers services and products that require regular follow-up and successive execution over time, We may ask our clients, organizations on whose behalf users have made a request through a contact form on the present website, to designate a point of contact who will serve as ESI Ski School's privileged interlocutor during the performance of the work necessary for the proper fulfillment of the obligations that may be incumbent upon Us as a result of the conclusion of contracts between these organizations and ESI Ski School.
Consequently, it is possible that our contracts designate the User who made the request through a contact form on the present website, the origin of which the negotiation process was initiated, or a third party whose contact information could have been transmitted to ESI Ski School by the User with the prior agreement of said third party. In the latter case, ESI Ski School will not be held liable for any damages incurred by the User.
Consequently, it is possible that our contracts designate the user who formulated, by means of a contact form on the present website, the solicitation at the origin of which the negotiation process was initiated, or a third party whose coordinates could have been transmitted to ESI Ski School by the user with the prior agreement of said third party. In this second hypothesis, ESI Ski School will provide this third party with the information that is due to it under article 14 of the RGPD.
In order to proceed with such a designation, ESI Ski School will only include the first and last name of this privileged contact in the commercial proposals it issues.
A contract may also contain the name, first name and job title of the person representing the co-contractor of ESI Ski School in the context of the conclusion of the said contract.
The recipients of the personal data that we process in the context of the contractualization of our commercial relations.
We draw up contracts on secure terminals and we store them on a secure storage space hosted by the company OVH, whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).
As ESI Ski School is responsible for this processing, we have chosen OVH as our subcontractor. OVH is only the host of the servers on which We store the contracts.
OVH does not access the personal data that you communicate to us, except with our prior authorization, within the framework of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you beforehand.
Within ESI Ski School, the persons who may have access to these commercial proposals are
The persons in charge of the management and direction of ESI Ski School;
The persons in charge of the commercial development of ESI Ski School.
We also inform you that public bodies and authorities, as well as public officers and judicial auxiliaries, within the strict framework of legal proceedings obliging ESI Ski School to provide this data, may have access to these contracts, and therefore to the data contained therein.
The contracts are sent to the organization on behalf of which You have requested ESI Ski School by means of a contact form on the present website. This sending can be made to you or to one of your collaborators that You have designated as the privileged interlocutor.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
The duration of conservation of contracts.
Within the framework of the processing consisting in the contractualization of the relations that ESI Ski School maintains with its clients, We keep the contracts that have been accepted by You, or by the organization, on behalf of which You have contacted Us by means of a form on the present website, and with which ESI Ski School maintains, or has maintained for less than three years, a commercial relationship:
In current archives: throughout the commercial relationship and for three years from the end of it;
In intermediate archives: for seven years from the end of the period of retention in current archives.
Scheduling appointments in an online calendar software
In the context of our relations with third parties, and in particular with You or any other person whose contact details You have legally communicated to Us, We use Google Calendar to plan our appointments. The various events scheduled in this way may reveal personal data concerning the organizations on whose behalf ESI Ski School has been contacted using the contact form accessible on this website.
The purposes for which we schedule appointments in an online calendar software.
ESI Ski School resorts to :
Performing operations related to customer management, which include:
Contracts ;
Deliveries;
Invoices;
Accounting, and in particular the management of customer accounts;
Customer relationship management such as satisfaction surveys, complaints management and after-sales service.
As part of the management of requests relating to the exercise of individual rights with regard to the protection of personal data, we may need to handle these contracts in order to manage any requests you may make to Us relating to the exercise of individual rights, as set out in the GDPR, namely:
The right of access;
The right to rectification;
The right to object;
The right to portability;
The right to erasure;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that would be of a personal nature with respect to You.
The personal data that we may need to include in a contract.
Since ESI Ski School offers services and products that require regular follow-up and successive execution over time, We may ask our clients, organizations on whose behalf users have made a request through a contact form on the present website, to designate a point of contact who will serve as ESI Ski School's privileged interlocutor during the performance of the work necessary for the proper fulfillment of the obligations that may be incumbent upon Us as a result of the conclusion of contracts between these organizations and ESI Ski School.
Consequently, it is possible that our contracts designate the User who made the request through a contact form on the present website, the origin of which the negotiation process was initiated, or a third party whose contact information could have been transmitted to ESI Ski School by the User with the prior agreement of said third party. In this second hypothesis, ESI Ski School will provide this third party with the information that is due to it under article 14 of the RGPD.
In order to proceed with such a designation, ESI Ski School will only include the first and last name of this privileged contact in the commercial proposals it issues.
A contract may also contain the name, first name and job title of the person representing the co-contractor of ESI Ski School in the context of the conclusion of the said contract.
The recipients of the personal data we process in the context of the contractualization of our commercial relations
We draw up contracts on secure terminals and we store them on a secure storage space hosted by the company OVH, whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).
As ESI Ski School is responsible for this processing, we have chosen OVH as our subcontractor. OVH is only the host of the servers on which We store the contracts.
OVH does not access the personal data that you communicate to us, except with our prior authorization, within the framework of maintenance operations or emergency procedures following a possible cyber attack of which we could be victim. If OVH needs to access this data, we will inform you beforehand.
Within ESI Ski School, the persons who may have access to these commercial proposals are
The persons in charge of the management and direction of ESI Ski School;
The persons in charge of the commercial development of ESI Ski School.
We also inform you that public bodies and authorities, as well as public officers and judicial auxiliaries, within the strict framework of legal proceedings obliging ESI Ski School to provide this data, may have access to these contracts, and therefore to the data contained therein.
The contracts are sent to the organization on behalf of which You have requested ESI Ski School by means of a contact form on the present website. This sending can be made to you or to one of your collaborators that You have designated as the privileged interlocutor.
The persons acting on behalf of ESI Ski School are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
How long contracts are kept
In the context of the processing consisting in the contractualization of the relations that ESI Ski School maintains with its clients, We keep the contracts that have been accepted by You, or by the organization, on behalf of which You have contacted Us by means of a form on the present website, and with which ESI Ski School maintains, or has maintained for less than three years, a commercial relationship:
In current archives: throughout the business relationship and for three years after the end of the relationship;
In intermediate archives: for seven years from the end of the period of conservation in current archives.
NO TRANSFER OF DATA
ESI Ski School undertakes not to transfer your personal data.
SECURITY OF PROCESSING
ESI Ski School takes all useful and appropriate technical and organizational measures to meet its obligations.
OVH, the subcontractor to whom we entrust the hosting of our data, has also taken all the technical and organizational measures necessary for its activities.
You can obtain more information about the security of the personal data processing that we implement by writing an e-mail to the following address: agence@pure-illusion.com.
YOUR RIGHTS AND VERIFICATION OF IDENTITY WHEN EXERCISING THESE RIGHTS
In accordance with the French Data Protection Act and the RGPD, ESI Ski School informs you that you have :
A right of access to your personal data;
A right to rectify your personal data;
A right to object to one or more of the processes;
A right to the portability of your personal data;
A right to the deletion of your personal data;
a right to the limitation of processing.
To exercise these rights, please contact us at the following address:
E-mail address: agence@pure-illusion.com
Postal address: 6 rue Leon Rey Grange, Meythet 74960 Annecy
ESI Ski School will respond within 30 days.
To learn more about these rights, you can visit the CNIL website.
In case of dispute or litigation concerning the processing of your personal data, you may file a complaint with the CNIL.
It is necessary to send us a copy of your identity card so that we can proceed to the necessary verifications prior to the application of the rights that you will exercise.
You will also be asked to provide your last name, first name, e-mail address and the organization on whose behalf you provided your personal data to ESI Ski School.
When You exercise Your rights, as set forth in the "Your Rights" section of this Privacy Policy, ESI Ski School will keep the identification documents provided by Users in its current archive for one year, and then for three years in an intermediate archive.
Only persons with managerial authority will have access to this identification in current storage, and only the General Manager of ESI Ski School will have access to this data in intermediate storage.
WITHDRAWING YOUR CONSENT
You may withdraw the consent You have given Us to accept the terms of this Privacy Policy by following the procedure below:
Go to a contact form on this website;
In the "Subject" field, choose the option "I wish to withdraw my consent to the processing of the personal data I have provided to you through this form";
Fill in all the other fields with the same information that you provided when you sent us a request through a contact form on this site;
The field "Your message" may contain indications from you, in particular the treatments that you do not wish to continue with respect to the data that you have transmitted to us through a contact form on this website, by default We consider that you withdraw your consent for all the treatments that are the subject of this Privacy Policy;
Click on Submit.
Despite the withdrawal of this consent, ESI Ski School will keep this information exclusively in intermediate storage for a period equivalent to the time remaining until the end of the highest limitation period available, on the day of the request for withdrawal of consent, to ESI Ski School, to You or to any third party to remain in court. This conservation is exclusively for evidentiary purposes in the event of a possible litigation. At the end of this period of intermediate storage, the data will be deleted.
When submitting your request to withdraw your consent to the processing of personal data that is the subject of this Privacy Policy, You will be asked to check the box "I accept the Privacy Policy". This acceptance, when the subject matter of the form specifies the wish to withdraw this consent, does not concern other types of subject matter. This means that ESI Ski School will only perform the operations necessary to implement the withdrawal of your consent.
Withdrawal of consent will not cause the cessation of processing that is not legally based on consent. Withdrawal of consent may, however, result in a change in the legal basis for the processing.
COOKIES
When you visit an Internet page, the server that sends you the page is also likely to save a text file in your browser, thus on your terminal. Each time the user visits the site through his terminal, the browser provides the server with access to this text file. These text files are otherwise known as "cookies". See definition on wikipedia.
There is a conceptual dichotomy within the notion of cookies:
The so-called "Statistical" cookies: they allow to optimize your use of the website, but with the sole purpose of ensuring its proper functioning.
Personalization" cookies: they are used to enrich the available content and to offer you personalized content.
Targeted advertising" cookies: they allow us to track your behavior and offer you targeted advertising.
On this site, we only use statistical and personalization cookies.
At any time you can change the cookie settings on this site by clicking on the following link.
MODIFICATIONS
ESI Ski School reserves the right, unilaterally and at its own discretion, to modify at any time, in whole or in part, the substance of this Privacy Policy. Once posted, the Privacy Policy will be effective and binding on all users. By continuing to use this website, you agree to comply with and adhere to all provisions of the Privacy Policy.
You will be notified of any changes to the Privacy Policy.
EFFECTIVE DATE
This Privacy Policy became effective on May 25, 2018.